Fully Managed Service  

 
Net Audit
Helpdesk
Monitoring
Site Visits
OOO Support
Full Managed


IT department without the hassle

Our core service aligns our interests with yours - by charging fixed monthly fees for unlimited support (including call-outs), we are focussed on eliminating problems and keeping you working.

Combined with our rigorous consultancy work, this gives you an IT system that meets your needs, will grow with you, and will keep you working.

Call us to discuss your needs on 01249 465668 or learn more about Managed Computing

continuous IT systems improvement

We keep your systems working and tuned to your business through a structured approach to preventing problems:


 

Under Managed Computing, we add regular reviews to turn this into a virtuous life-cycle:


 

Managed Computing covers the Review, Monitor & Maintain and Helpdesk stages. Our professional services team does the design and build work on a consultancy basis.

an outsourced IT department

We do regular strategic reviews of the changes in your business to create a roadmap and budget for developing your IT systems. Working as your virtual IT director, we can plan ahead and avoid scrambling to keep up - and the extra costs and downtime that usually means.

a dedicated IT Account Manager

We give you a dedicated account manager, who will learn your business and understand your needs. For technical problems, you have direct access by phone, web and email to the Support team.


 

an IT procurement manager

It's easy to buy computer equipment but hard to get the right technology for your needs. We will manage your hardware and software supplies, ensuring suitability, reliability and compatibility, and avoiding expensive mistakes and downtime.

We aim to

  • match your equipment to business needs and your existing systems
  • select mainstream future-proof items likely to be useable for years to come
  • reduce costs through our buying power

All products we supply are covered under Managed Computing - with a very flexible returns policy. We also hold a stock of essential items - computers, routers, software - for same day delivery.